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Human nature and workplace psychology dictate rewards and recognition, for good work, to the employees. Recognition is not only a source of satisfaction but also a motivating factor for even better performance. Realising the significance of motivation for the workers, the Deputy Chairman ERRA, Lt Gen Muhammad Haroon Aslam, instituted the “Best Performer of the Quarter” award to promote the spirit of healthy competition among the ERRA staff, for enhanced performance. Director Rural Housing Complaints, Mr. Muhammad Safdar was declared Best Performer for the first quarter of 2010 (January-March). His photograph has been displayed at the entrance of main block of ERRA Headquarters to serve as a source of inspiration for the fellow colleagues to further improve their performance.

The major achievements of Mr.  Muhammad Safdar include presentation of 445 cases before the Honourable Wafaqi Mohtasib of which 93% were decided in favour of ERRA. He also responded to 224 Supreme Court cases. To date, under his directorship, 6357 rural housing complaints have been addressed and 2887 forms have been filled and sent to NADRA. Furthermore, the implementation status of cases where decisions have been made against ERRA is 59%.

Mr. Muhammad Safdar, who has relentlessly worked round the clock to serve the earthquake victims in his capacity as Director Rural Housing Complaints, has been rightly adjudged the Best Performer of the Quarter January-March 2010.